Saturday, February 26, 2005

iPod Suggestion: Mail in for Free Firewire Cords

Apple fans are up at arms now that Apple has dropped FireWire cords from the accessories standard with every iPod. (Personally, I'm just as bummed about the loss of the dock.)

I'd like to suggest a compromise position. Apple could offer a free mail-in FireWire cord (or, better yet, email-in or website-form-in). This plan has the benefit of not pissing off those who like FireWire (although perhaps annoying them with the need to do something more and wait to get FireWire) while not bearing the cost of dishing out the cords to the masses that don't use them.

Or, alternatively, it could make it cheaper with the purchase of the iPod. I'm guessing this would go over better with those of you thinking about Apple's bottom line. Naturally this would annoy FireWire afficionados even more than having to mail something in.

Monday, February 21, 2005

Conference Recorder, iGlasses, VersionTracker Pro

Today I went on a bit of a shopping spree.

Conference Recorder ($14.95)
This lets you record iChat audio and video sessions. Until Apple starts logging them regularly, this will do nicely, just as Save As... did for the years before logging became the norm in chat programs.

iGlasses ($8)
iGlasses does a bunch of cool things to improve the picture of iSight. Probably the coolest thing it does is allow for night vision - all green and black just like through a soldier's goggles. iGlasses also can refocus iSight's lense, allowing for close-up images of small things that were impractical before iGlasses. It also lets the image be black and white, sepia or a bunch of other things. Very cool.

VersionTracker Pro ($94.90 for a 3-computer, 2-year subscription)
I've been itching to buy this for a long time, and finally I caved in. I'm not sure what the difference between this and MacUpdate is, but I chose VersionTracker because it's integrated with .Mac and I assume Apple has some good reason for choosing VersionTracker over MacUpdate.

In any case, it sorted right through my hard drive and helped me get up to date with all my programs and other stuff. I took off the list a few things that I got free with my computer and don't use so much, and it worked well overall.

What I'm really looking for though, is a program that will just take the role of Software Update for non-Apple apps. VersionTracker Pro is on the way to doing that, but not quite there yet as you need to download each app and install them separately. Nonetheless, it beats looking around the web for updates or just praying that the software will check automatically.

Sunday, February 20, 2005

Suggestion: Ditch DVD Zones

Here comes my wee little voice against the mass of the motion picture industry.

DVD zones are such a pain in the ass. I'm a frequent traveler. Together my wife and I speak eight languages and have bought DVDs in all those languages, which includes DVDs from zones 1, 2, 4, and 6, and in the future could also easily include 3 and 5 as well.



On my old PowerBook G4, I was happy to have been able to hack the software so I could get around zones and play all these DVDs, thanks in large part to the admirable efforts of xvi. He has yet to get to my new 17" PowerBook G4's Matsushita DVD-R UJ-825, but I'm hoping he will at some point.

In the meantime, there is a weeping and gnashing of teeth every time I want to watch a DVD on my computer.

The major motion picture companies say they're trying to avoid "market manipulation." I guess what they have in mind is that, for example, a movie is released in zone 1 and then bought and exported to zone 4 before the movie has been released there, digging into their theatre profits on the DVD profit they would have made at some point anyway.

The obvious consumer-friendly resolution is to make a world-wide release date, which pirating seems to be forcing to happen anyway. Even without pirating, that seems to be the best way to do it because movie-goers in the secondary markets always feel screwed when they have to wait and these friggin zones screw us who hop zones.

As zone-hoppers are only going to get more and more common as the world barrages forward on its path of globalization, DVD makers need to get a clue. Am I supposed to not buy DVDs while abroad? The general trend is to standards instead of market-warping fragmentation.

The biggest problem arises with movies are are never released abroad. We've got a bunch of French, Chinese, and Japanese movies that have never made it into the U.S. in any form and, moreover, it's cheaper to buy them in their home market (which might just be one of the reasons the companies don't want you to buy it there).

So ditch these zoning rules! Let the consumer get what he wants, which is the convenience to buy whichever DVD he wants where he wants to buy it and play it on any machine.

Saturday, February 12, 2005

How to: Enable 2-Finger Scrolling on pre-2005 PowerBooks and iBooks

This page lets you get two-finger scrolling without SideTrack. It's for the advanced user, although the author says he's gonna create an installer soon.

Monday, February 07, 2005

Napster v. iTunes: By the Numbers (Part 3)

In seeking to answer a question in the comments of a previous post about Napster, I've come across some limitations under Napster's implementation of the rental model that consumers might be interested in (and I've added them to the table in Napster v. iTunes: By the Numbers (Part 2)).

You can only transfer your files to at most three portable devices.
As Napster's Terms and Conditions say:
If you wish to . . . transfer [Downloads] to compatible portable devices (other than using the "Napster To Go" Service described below) you will need to pay for them as Purchased Tracks . . .

[I]f you register for the "Napster To Go" tier, you will be able to transfer your Downloads an unlimited amount of times to up to a maximum of three (3) such compatible portable devices for as long as your "Napster To Go" membership is current.
Although you do have to go through the additional effort of registering for Napster To Go, there does not seem to be any additional charge as the Napster To Go page says it's part of the $14.95/month rental service fee.

If you have rented files on a portable device, you need to connect it to Napster at least monthly.
Napster's rental model also puts an additional burden on the consumer of making sure that they connect their portable device each month.
Napster also automatically renews your rights to any Downloads stored on your portable devices at the beginning of each Subscription Month. Thus, in order to continue to play such Downloads on that portable device, you will need to dock your portable device (i.e., connect to the PC) and log onto Napster at the beginning of each Subscription Month.
While this makes sense and probably won't usually cause most users any problems, there's a variety of situations where it could be a pain, e.g., you want to take your portable music player on a two-week vacation starting on July 31st with no way to connect to the net while there.

You can't burn rented tracks to CDs at all.
You may burn each Purchased Track to a CD up to seven (7) times as part of any particular playlist of songs. A "playlist" is a discrete group of Purchased Tracks that are arranged together in a particular order. Once you have burned a Purchased Track to a CD, you agree not to copy, distribute, or transfer the track from that CD to any other media or device.
So this behaves just like purchased tracks in iTunes; you can burn any given track effectively as many times as you want because slightly changing the playlist will let you avoid the 7-CD limitation. (For example, there are 3,628,800 possible song orders on any 10-track CD, and if you burn each of those 7 times, you've got 25,401,600 CDs. It only takes 2,000,000 units sold to for a single to go platinum in the United States, and even less for albums or to go gold. I'd be surprised if pirates haven't yet taken advantage of this, as it seems like you could do pull this off with mere AppleScript.)

However "downloads" (rented tracks) cannot be burned to a CD at all in Napster unless you buy them.
If you wish to burn Downloads to CDs . . . you will need to pay for them as Purchased Tracks . . .
This makes sense on a rental model, but Napster is far from clear in pointing this out on their website outside of the small print.

Related Posts

Sunday, February 06, 2005

iTunes 4.7.1 Suggestion: Let Users Download Lost Purchased Songs

James Katt argued in the comments of another of my posts that "Apple is right in that you should not get a second copy from them, just as you should not get a second copy of a CD from a music store if you lose the first copy." But there are two fundamental differences between a consumer getting a free replacement of a hard product and getting a free replacement of limited-usage digital file: the cost and the potential for abuse.

Let's say you go to a store where you bought a shirt which you lost. Obviously they're not gonna give you a free replacement. First, there is the cost of getting the shirt to you. Even assuming no costs, there is immense potential for abuse. Anyone could say they lost a shirt when really they just have it at home. Even if not intentional, they might find their original shirt after they get their free replacement.

None of these issues exist in the iTunes Music Store. Let's say your hard drive crashes and all your protected AAC files disappear. First, the cost is minimal; as you've already paid for the rights to listen to the song, the only cost to Apple is going to be the bandwidth required to download the files you've lost. My guess is that, as a portion of all bandwidth of the iTunes Music Store, such replacements would be almost negligible. Second, there's no potential for abuse at all. iTunes and the iTunes Music Store can easily monitor which songs you've purchased and thus which songs you have the right to listen to. Moreover, it's irrelevant with how many copies you end up with as you can copy protected AAC files once on your computer anyway. So even if you discover your lost files on a back-up you forgot you had, it's irrelevant.

So there's three basic positions that can be taken:
  1. The consumer pays nothing for replacement files. This is the most pro-consumer position and the one that Napster takes. Napster's Terms and Conditions lays out how Napster takes care of this for you:
    Sync/Restore. Napster will maintain a record of your Purchased Tracks. You may use the "Sync/Restore" function to obtain another copy of those Purchased Tracks for up to two (2) additional computers that you own.
    Note that this is talking about tracks attained in the purchase model. If Napster can do this, Apple sure as hell can. And, clearly, with Napster doing it, it's not cost-prohibitive.

    To bring in a dose of economic analysis, this position is just much more economically efficient at the systemic level. Having every consumer create additional back-up copies as James suggested waste tons of resources across the system when Apple and other retailers have the files already backed-up with all the benefits of economies of scale.
  2. The consumer pays the full download price for replacement files. This is the most anti-consumer position and the one that the iTunes Music Store takes.
  3. The consumer pays less than the full download price for replacement files. This is a compromise position between the two extremes. An obvious place to set the price is at the cost of bandwidth. This would mean that consumers would have the benefit of getting songs that they've already paid for by paying only for the cost their misfortune bears upon Apple. Obviously there's also the potential for retailers to take some profit off the top. Nevertheless, this is still a step up from Apple's current position.
Obviously, my position is that Apple follow Napster and be consumer-friendly rather than hard-ass and move to the first position rather than their current position.

Related Posts

Napster v. iTunes: By the Numbers (Part 2)

To begin with, here are some more quick facts about Napster's rental model and the iTunes Music Store:
iTunes Music Store's Purchase ModelNapster's Rental Model
File TypeProtected AACProtected WMA
Kbps128128
Number of Computers on which Files May Be Used53
Number of Times a Track Is Burnable to a CDUnlimitedBurning not permitted
Number of Times a Playlist Is Burnable to a CD7Burning not permitted
Napster seemed to be a little shy to tell users how many CDs they could burn and how many computers their protected files may be used on; I had to dig up the above states from Napster's Terms and Conditions. Apple had the number of computers right on their iTunes Music Store page, while I also had to dig up the number of CDs burnt per playlist in the terms, although I'm pretty sure that it was previously closer to the front.

WMA seems to result in smaller files at the same bit rate than AAC and thus quicker download times...
While a brief traipse around the net didn't get me the exact numbers, at a given Kbps rate WMA files are considerably smaller than AAC files, approximately half the size. As download times are a direct function of the size of the file and the speed of your connection to the server, smaller files will accordingly be faster to download.

... but AAC seems to result in higher quality at the same bit rate than WMA.
Based on information provided by Dolby, Apple says that "AAC compressed audio at 128 kbps (stereo) has been judged by expert listeners to be "indistinguishable" from the original uncompressed audio source." However, as "[t]he AAC codec in QuickTime 6 builds upon new, state-of-the art signal processing technology from Dolby Laboratories, both Apple and Dolby are clearly interested parties.

Nevertheless, this is confirmed by at least one assumedly disinterested third party.
The AAC file . . . held pretty much true to the original WAV file in terms of level at low, mid, and high frequencies. The only major deviation from the WAV file was in the 20 kHz+ range, which we cannot hear anyway. [The WMA file] had, however, a curiously low frequency cutoff at around 14 kHz, well within the range of human hearing. If the [AAC, MP3, and WMA have] to be ranked according to their quality/size ratio, the order would be AAC, WMA, MP3. . . . [F]or AAC and WMA, the biggest difference was clarity. At the same bit rate, AAC offered a clearer and closer sound to the original, beating out WMA.
Napster's protected WMA files can only be played on 3 computers.
Apple's got this beat with 5, but neither of them are particular satisfying, even though Apple's concerns are reasonable. We share in my family, my computer, my wife's computer, my mom's computer, and my sister's computer. So Apple's 5-computer limit works for us now and will for a one more expansion of our collection. Napster is a more stingy and wouldn't work with the way we currently use our purchased music, but I assume that those who only buy music for themselves will never even hit this consideration.

If Napster loses the rights to a song, you lose that song from your library.
Not only will you lose the song if you stop subscribing to Napster, but you'll lose it if Napster and the record label's agreement ends.
Loss of Rights by Napster. Napster may at any time lose the right to make certain Tracks and/or Materials available. In such event, you will no longer be able to obtain these Tracks and/or Materials or to utilize the "Sync/Restore" function for Purchased Tracks.
This is a problem under the rental model; if the intellectual property rights owners decide that they don't want you to be able to rent their intellectual property any more, just like that it's gone from your library. The purchase model, in either Napster or the iTunes Music Store, will let you keep that song, although it only makes sense that any sync/restore function for purchased tracks disappears.

Related Posts

Saturday, February 05, 2005

Napster v. iTunes: By the Numbers

Napster has released their competition to the iTunes Music Store. Their main thrust is an unlimited rental model: a service that lets you rent as many songs as you want for $14.95/month. But even Napster is hedging their bets; tucked away in the bottom of their Using Napster page is Napster Lite: a $0.99/track iTunes Music Store copycat service. So, in addition to looking at Napster and the iTunes Music Store generally, I'll also be comparing the rental model (used in Napster only) and the purchase model (used in both the iTunes Music Store and Napster).

All my calculations about my iTunes and iTunes Music Store usage and about projections of Napster's cost per track in comparison to the iTunes Music Store are in this downloadable Microsoft Excel file.

Napster doesn't support Mac OS X or iPod.
As this is a blog centering on Apple products, it's only logical that I start here. The lack of support for the iPod is probably Apple's fault. Napster could try to pull something like Real's Harmony, but they'd face the same problems of cat-and-mouse with Apple's updates. Not jumping into Mac OS X seems logical, as the Apple faithful are unlikely to turn in large numbers from the iTunes Music Store to Napster. But, nonetheless, Napster isn't for us Mac OS X users.

That aside, let's compare the two...

People get many tracks from CDs (and lingering illegal downloads).
My iTunes currently holds 3,903 tracks. While a few illegal downloads may still be floating around (believe it or not, I have actually been trying to get rid of them and replace them with legal copies), nearly all of those 3,903 tracks are from CDs. Only 162 of these are from the iTunes Music Store. A hole in the rental model might be that people who already have 3,500 songs don't want an additional 3,500, but rather want to supplement their existing collection with several hundred new songs, something which the purchase model is better for..

If you buy albums, you actually pay significantly less than $0.99/track at the iTunes Music Store.
The total cost of these 162 tracks from the iTunes Music Store is $129.55. Note that 162 x $0.99 doesn't equal $129.55; I bought only 28 tracks at $0.99/track. The other 134 songs I bought in albums of 11 or more tracks (plus one free download), meaning that I saved money versus the base price; the average cost of these 134 tracks was only $0.76/track, and the average cost of all the tracks I bought was $0.80/track. So if you buy lots of albums on the iTunes Music Store, you are probably not paying anywhere near the standard $0.99/track cost.

If you're not seeking to massively expand your collection, the purchase model is more cost efficient.
I first downloaded from the iTunes Music Store in October 2, 2003. So I've been using it for about 15 months, for an average of about $8.77/month. Spending on average $14.95 monthly over the course of a year in the iTunes Music Store, you could buy 181 tracks/year at $0.99/track, and even more if you purchase albums instead of single tracks (221 tracks/year at my $0.81/track average). If you're not massively expanding your music collection, the iTunes Music Store can be considerably cheaper than $14.95/month.

To figure out if the expansion of your music collection that could be provided by Napster is right for you (assuming you're OK with not having the tracks after your subscription ends), you just need to know if the average cost per track is more than the purchase model's $0.99/track (or less if you buy albums). Just use the formula:
(Number of Months Renting x $14.95) / Number of Additional Tracks = Napster's Average Cost Per Track
where Number of Additional Tracks is the number of tracks you will be adding to the music you listen to and Number of Months Renting is the time you'll be renting. If the the average cost per track is greater than $0.99/track, stick with the purchase model. If not, Napster's rental model works for you. The following table lists a number of benchmark numbers made using this formula, unrealistically assuming unchanging prices over the half century covered:
Number of additional tracks to which you want to listenDuration in which Napster's $14.95/month rental service will be cheaper than the iTunes Music Store on a cost/track basis
1006 months
2001 year, 1 month
3001 year, 7 months
4002 years, 2 months
5002 years, 8 months
6003 years, 3 months
7003 years, 10 months
8004 years, 4 months
9004 years, 11 months
1,0005 years, 5 months
2,00010 years, 11 months
3,00016 years, 5 months
4,00021 years, 11 months
5,00027 years, 5 months
6,00032 years, 11 months
7,00038 years, 5 months
8,00043 years, 11 months
9,00049 years, 4 months
10,00054 years, 10 months
So it's clear that the more tracks you want, the more cost-effective Napster's rental model becomes. Even with the cowboy days of rampant free downloading, I'll wager that few people had 10,000 songs on their computer, but if you plan to add several thousand songs to your collection, the rental model is cheaper on a cost/track basis, again providing that you're not interested in having the songs beyond your subscription.

Having thousands of songs is impractical.
Let's assume that the average song is 3 minutes long. Even with 3,903 songs, it would take me 11,709 minutes, or over 8 days, to listen to them all assuming I let them play around the clock the entire time. (Using the actual time of my songs rather than a 3-minute average, this would actually take almost 11 days.) If you were to listen non-stop for a whole week to 3-minute songs, you'd need 3,360 to not have to repeat. Realistically speaking, how many of us ever listen to 3,360 songs in a week? While there may be a few, the vast majority. So the advantage of having access to a million songs is not in the numbers you can store on your computer.

The unlimited rental model lets you switch songs as much as you like, keeping up with the newest stuff without having to purchase new music.
The people who would benefit most from Napster's rental model are those who always want the newest stuff. Whatever is hot, provided it's on Napster, would be there for no additional charge. On the other hand, for those who want their favorite music and aren't so concerned about being up to speed on the latest music trend, the purchase model probably better serves their needs.

Napster's unlimited rental model doesn't let you keep the music beyond your subscription.
With our president singing the praises of an ownership society, you gotta wonder if Napster's rental model is a little off the mark; the lack of ownership rights is the ultimate bummer of Napster. If you ever choose to drop your subscription, or can't afford it anymore, or if Napster goes bust, there goes all your favorite music. For the $129.55 or $8.64/month I've been paying for the past 15 months, I've got 162 tracks to show for it, even if I never look at the iTunes Music Store again, lose all my money tomorrow, or if the big bad commies bomb Cupertino and the iTunes Music Store right off the map. Had I been using Napster, I'd have nothing to show for the $224.25 I'd have spent so far. And looking at those long years in the table above, if you've ever thought about leaving behind a music collection for your kids - our MP4 files serving as our parents' records and 8-tracks - your offspring is either gonna be eternally tethered to a Napster subscription (which at some point will become more expensive then having had bought all the tracks in the purchase model) or else not get any of daddy's old MP4s at all.

You don't have to worry about losing files on Napster.
Passing on to your kids of course assumes the files survive the test of time. If that hard drive ever dies, you won't lose your music on Napster; you'll just lose the time it takes to download them all again. If those MP4 files disappear from your computer, Apple's not gonna give you a free replacement. As Apple knows what you downloaded, I find this policy stupid, but right now that's the way it is.

If Napster succeeds, Apple's gonna copy them.
As much as Apple bitches at Microsoft for this, I have no doubts that if Napster becomes a raging success, Apple will bring a rental model to the iTunes Music Store. This has the advantage of letting Napster test the waters to see if this model really works, with Apple being able to sit back and essentially get trial-by-fire market research at no risk to itself. Once it's tried and true, Apple can jump into the game using the huge head start it already has in the iTunes Music Store. That will bring the rental model to us Mac users and, even more importantly, to the iPod. This, perhaps, is Napster's biggest weakness.

Thursday, February 03, 2005

iPhoto 5.0.1: AVI Importing Problem Resolved

When I read on MacNN that I could get iPhoto 5.0.1 via Software Update and that it resolved some video issues, I immediately went for it (it didn't happen automatically because I keep iPhoto in a subfolder of the applications folder, an issue I've touched on before).

Sure enough, the AVI importing problem that I complained about before was resolved and I was able to import the clips that iPhoto called "unreadable" before.

As much as I gripe about it, once in a while Apple can pull of a much-needed fix pretty quickly.

Related Posts

Tuesday, February 01, 2005

SideTrack 1.1: Do What PowerBook's New TrackPad Does on Old PowerBooks